service helpdesk

service helpdesk

service helpdesk

Our free help desk is the central point of contact for all customers in the event of technical faults. They can contact us weekdays from Monday to Friday between 8.00 a.m. and 5.00 p.m.

0848 288 476

Our service team will take care of your issue as quickly as possible.

Support Portal

You can report technical problems easily and conveniently via our free ticketing system. We categorize your concern into three fault classes (A, B and C) and take care of it according to urgency. You can check the status of your request online at any time.


We offer various hotline services to meet your individual needs. With our extended “24/7 hotline” service, you can count on us being available for 24 hours a day, 365 days a year. With our headquarters in Emmenbrücke and six other locations, we can quickly be on site anywhere in Switzerland and offer professional support.

Do you need technical support?

Did you know? Customers with a Service Level Agreement (SLA) benefit from preferential service and even faster response times. Contact us to discuss your requirements.

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service helpdesk

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service helpdesk

Phone 0848 288 476

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