Loud drilling on the construction site, fine adjustments to state-of-the-art technology, physical work, demanding planning and direct customer contact - everyday life as an AV technician is more diverse and varied than almost any other profession. Between dust and perfection, muscle power and technical know-how - every day brings new challenges and exciting tasks. But what exactly makes this profession so unique? A look behind the scenes of a typical working day shows why this job is so much more than just technology. Translated with DeepL.com (free version)
Start of the working day
After a quick coffee, today's team gathers in the workshop and discusses the day's assignment together. They are going to the residents' services of the city of Lucerne, which is receiving a customer guidance and ticketing system. With our technology and the corresponding software, processes are to be made more efficient and the workload of the department's employees reduced.
The scheme already provides an initial overview of the scope of the project. In addition, details and ambiguities are clarified directly with the project management. The order is therefore clear and the required material can be put together and stowed in the vehicle.
Arrival on site
We first greet our clients on site and get an overview of the situation. If anything deviates from the planning or if there are any unanswered questions, these are discussed directly with the project manager and, if necessary, the customer. Spontaneous customer requests or important information are also taken into account - because “the customer is king” and since the integration of technology into the architecture of a historic building is being realized, extreme care is required.
Now that all the loose ends have been tied up, we can start setting up and preparing the technology. Tidiness is essential here: a structured workplace ensures efficiency and leaves a professional impression. “Mise-en-place” is what you would call it in the kitchen.
Starting the installation
• Fast-changing content: E-paper tends to be unsuitable for animations or videos, as the refresh rate is low, so if the content shown is to be changed frequently, we recommend a display.
We define the work steps, divide them up within the project team and start with the actual installation. During the work, there is a regular exchange with the team and the customer to ensure that all specifications are met. Good communication and teamwork are important for the successful implementation of the installation.
The rough work is done first. We install three large main displays and 16 small digital switch labels. We use a concrete percussion drill and correspondingly solid brackets to mount the large displays. The smaller switch labels require a more delicate installation. These are screwed directly into the wood using a custom-made bracket. We also install a ticket printer on a mobile stand at the entrance. After the installation work, the cabling, commissioning and programming of the components begins so that they can communicate with each other via a network connection.
Handover to the customer
Later in the afternoon, we are nearing completion. The team tidies up and cleans up - an important part of a professional appearance.
Following the successful functional check, the final handover and initial commissioning takes place together with the customer. We test and explain the system. The operation of the technology must be easy to understand - a detailed introduction is part of the service. This leaves enough room for questions so that the customer feels confident in using the new technology.
The handover is a special moment. The enthusiasm for the smooth implementation and the impressive quality of the technology is often evident here. For the team, this is a confirmation of the work done and a motivating conclusion. The city of Lucerne was also very satisfied with the implementation and the end product.
Post-processing and reflection
After a successful working day, we return to the workshop, tidy up and reflect on the day. Is there room for improvement? What challenges were encountered? A debriefing with the project management ensures that the team learns from every experience and can make future projects even more efficient. This rounds off the day in AV technology at auviso.
A profession with a future
The profession of AV technician combines technical know-how with manual skills and direct customer contact. The variety of tasks and the constant development of technology make it an exciting and future-proof profession. Anyone who is enthusiastic about technology and enjoys working with people will find a fulfilling challenge in this job - between theory and practice, between craftsmanship and high-tech.
Interested in an exciting challenge in AV technology? Then it's worth taking a look at our vacancies!
